Shipping & Returns
Best Digitals Products strives to provide our customers with superior assistance in regards to our return services. To ensure that our customers are satisfied with the product(s) they order, we offer a 30-day product guarantee. Within 30 days of delivery, Best Digitals Products will refund the full amount, minus the cost of shipping on new, unopened items.
Best Digitals Products will pay the return shipping for the incorrect or defective item in the event of a Best Digitals Products shipping error. Customers shall expect to receive their refund within 2-4 weeks. This time frame estimate includes the shipping transit time back to our company location, an authorization check, and your refund processing time. Refunds are only issued back in the form of the original method of payment. If a customer has received an incorrect or defective item due to an error on our part and would like to receive a replacement, Best Digitals Products will pay the return shipping price for the incorrect item and ship the correct item out to the customer using upgraded shipping.
*Electronic delivery – Best Digitals Products will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, Best Digitals Products will refund the purchase price of the product to the original method of payment.
Open License – Best Digitals Products may charge a 5% restocking fee on Open License orders that have been submitted to distribution or fulfilled.
Retail Licenses – Best Digitals Products may charge a 5% restocking fee on retail orders that have been fulfilled.
If you purchase your product(s) and it states they have an electronic delivery method or download, you will receive the required product/license key in an email the same day your order is confirmed.
REFUNDS ON DIGITAL GOODS
Due to the nature of the product digital keys are nonrefundable or exchangeable. If you are having any issue with the product, please contact us
We will do our best to resolve the problem for you.